In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April regarding the protection of personal data and the free movement of such data, as well as Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights, we detail our Privacy Policy.

We reserve the right to modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretative developments from the Spanish Data Protection Agency. In this case, any changes will be announced, clearly indicating the modifications made with due notice, and requesting, if necessary, the acceptance of such changes.

The User undertakes that all data provided by him/her are true and correct.

WHAT KIND OF DATA ARE WE GOING TO USE?

Identification, economic and financial data.

FOR WHAT PURPOSES WILL WE USE THE USER’S DATA?

In the case of contracting services, we will process the data collected from the sales forms in order to provide the service to the Users.

To respond to queries from Users who contact us through the contact forms.

For fiscal, accounting, and administrative management in order to handle the service requested by the User and the corresponding legal obligations arising from the service provided.

When sending us your CV for recruitment processes.

If the User accepts cookies, data such as IP address, geolocation, service usage records, sites visited, and habits will be collected in order to improve the quality of the service/product and for statistical purposes. In the case of Users with whom a contractual relationship exists, we may send commercial advertising communications related to products or services similar to those initially contracted by e-mail, fax, SMS, MMS, social media or other electronic or physical means.

WHAT ARE THE LEGITIMATE BASES FOR PROCESSING?

We may process the User’s personal data based on a legitimate interest regarding the service we provide and the sending of personalised commercial communications or newsletters, both through ordinary and electronic means, related to our services.

When the basis for processing is consent, we will request acceptance as a legitimate basis for using the data. The User may revoke it at any time by sending us a message to info@can-estades.com

HOW LONG WILL WE KEEP USER DATA?

We will retain the User’s personal data in our information systems as long as it is necessary, while the customer relationship continues, and to comply with legal obligations.

TO WHOM MAY WE DISCLOSE USER DATA?

The User’s data will not be disclosed to third parties unless there is a legal obligation, express authorization from the User, and/or when it is necessary to fulfill the agreed contract to provide our services.

To manage the services and/or products requested, it may be necessary to share the data with companies in the same group and/or service providers for administrative purposes, storage or to support communication.

There are no plans to transfer data outside the European Union, except in cases where the User expressly authorises us to do so in order to manage the service we offer.

HOW CAN USERS EXERCISE THEIR RIGHTS?

Users may exercise their rights of access, rectification, opposition and deletion of their data, as well as request the limitation and portability of the same to the following email address: info@can-estades.com

In the following cases:

To rectify inaccurate data or, where applicable, request its deletion (right to be forgotten) when, for example, you have withdrawn your consent. In that case, we will only retain them for the exercise or defence of claims and/or to comply with a legal obligation.

To request the limitation of data processing when, for example, the data is no longer necessary for the purposes for which it was collected..

To request the portability of the User’s data in an automated format that allows for copying, transfer, and transmission when processing is carried out by automated means.

Additionally, you can lodge a complaint with the Supervisory Authority (Agencia Española de Protección de Datos www.agpd.es)

WHAT KIND OF DATA IS ESSENTIAL?

The non-obligatory nature of the forms on the website will be communicated with regard to the collection of certain data, except in the fields indicated otherwise by means of an (*). The failure to complete such data may prevent the provision of all services linked to that data, releasing us from any liability for the non-provision or incomplete provision of these services.